🔒 Our Commitment: At AQiS Academy, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide when you:
- Create an account (name, email address, password)
- Enroll in courses (payment information, billing address)
- Complete assessments (quiz answers, project submissions)
- Contact support (communication content)
- Participate in forums or discussions (posts, comments)
1.2 Automatically Collected Information
When you use our Platform, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, courses accessed
- Location Data: Approximate geographic location based on IP address
- Performance Data: Course progress, quiz scores, completion rates
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Deliver courses, track progress, issue certificates
- To Communicate: Send course updates, reminders, and important notices
- To Improve Platform: Analyze usage patterns and enhance user experience
- To Personalize: Recommend relevant courses and content
- To Ensure Security: Detect and prevent fraud or unauthorized access
- To Comply with Legal Obligations: Respond to lawful requests and regulations
3. Legal Basis for Processing
We process your personal information under the following legal bases:
- Contractual Necessity: To provide our Services under our Terms & Conditions
- Legitimate Interests: To improve our Platform and prevent fraud
- Consent: For marketing communications and optional features
- Legal Compliance: To comply with applicable laws and regulations
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share data with trusted third-party service providers who assist us in operating our Platform:
- Payment Processors:External payment processors)
- Cloud Hosting: AWS, Google Cloud and other providers (for data storage)
- Email Services: SendGrid, Mailchimp (for communications)
- Analytics: Google Analytics (for usage tracking)
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Here's how we use them:
| Type | Purpose | Duration |
|---|
| Essential Cookies | Required for basic platform functionality | Session |
| Preference Cookies | Remember your settings and preferences | 1 year |
| Analytics Cookies | Understand how you use our Platform | 2 years |
| Marketing Cookies | Deliver relevant advertisements | 1 year |
You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Restricted access to personal information
- Regular Audits: Security assessments and vulnerability testing
- Data Minimization: Collect only necessary information
⚠️ Important: While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("Right to be Forgotten")
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@aqis.ai. We will respond within 30 days.
8. Children's Privacy
Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your data is protected.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Account Information: Retained until account deletion
- Course Progress: Retained for 2 years after last activity
- Payment Information: Retained for 7 years for tax purposes
- Communication Records: Retained for 3 years
11. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Platform. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@aqis.ai
- Data Protection Officer: dpo@aqis.ai
- Address: AQiS Academy, Bayern, Bavaria & Uganda, DE 90401
- Phone: +4917622 108168
🔐 AQiS Academy is committed to protecting your privacy and being transparent about how we handle your data.